Help & Contact

Common questions

I uploaded my CV and nothing happened - is it stuck?

Reading a CV takes about a minute: we use AI to pull out your experience and skills. The progress screen will keep you posted. If it has been more than a couple of minutes, refresh the page and try again - and if it still won't go through, email us.

I got no matches, or very few. Is it broken?

Probably not. Few or no matches usually means few live roles fit your profile right now. The fields where matching is strongest are listed on our About page. New jobs are added regularly, so it's worth checking back - and the skill suggestions show what's close.

Why is this a match? What does “Possible Match” mean?

Each match shows which of your skills line up with the role and which are missing. Strong, Good, Possible, and Stretch Goal reflect how closely your background matches that role's requirements - a measure of fit for that specific job, not a judgement of you as a candidate. The full key is on your matches page under “What do these labels mean?”.

Where's the salary, location, or whether it's remote?

When the posting states them, location and remote/hybrid/on-site appear on the job page and your match card. Salary shows there too once you've uploaded your CV. We never guess a salary.

I didn't get the sign-in email.

Check your spam or junk folder - it can take a minute to arrive. Still nothing? Email help@michi.ge and we'll help you get back in.

My sign-in code says it's expired or already used.

Sign-in codes are single-use and expire after a few minutes. Just request a fresh one from the sign-in screen and use the code from the newest email.

I lost my matches / can't get back in.

If you added your email, request a new sign-in code. If you uploaded without an email, your session lives in this browser - re-upload your CV to regenerate your matches.

Where does my CV go? Is it safe? Who sees it?

Your CV text is sent to OpenAI to understand your skills and experience. We never sell it, and we never share it with an employer or recruiter. Recruiters can post jobs on Michi, but they never see your CV or your name. You can delete your data at any time. The details are in our Privacy notice and Data Safety summary.

What is a job actually about?

Each job page shows an excerpt of the original posting plus a link to read it in full at the source, so you can decide whether to apply without hunting for the listing.

Is Michi free?

Yes - Michi is free for job seekers, and no sign-up is required to see your matches.